Shipping policy
Shipping Policy
Thank you for shopping with Giang INC.
Order Processing
- Orders are processed within 1–3 business days after payment is received.
- Orders are not processed or shipped on weekends or public holidays.
- During periods of high demand, processing may take slightly longer.
Shipping Times
Estimated delivery times:
- Europe: 5–10 business days
- United States & Canada: 7–12 business days
- Australia & New Zealand: 7–15 business days
- Rest of the World: 7–20 business days
Please note that shipping times are estimates and may vary due to customs, weather conditions, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated during promotions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
Incorrect Address
Please ensure your shipping address is correct before completing your order. We are not responsible for delays or additional shipping costs caused by incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us at:
We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact
If you have any questions regarding shipping, please contact us at: