Shipping policy
Shipping Policy
Thank you for shopping with Giang INC.
Order Processing
Orders are typically processed within 1–3 business days after payment is received.
Orders are not processed on weekends or public holidays. During periods of high demand, processing may take slightly longer.
Estimated Delivery Times
Estimated delivery times vary depending on the destination:
- Cyprus: approximately 10–19 days
- Europe: approximately 8-14 days
- United States & Canada: approximately 8-14 days
- United Kingdom: approximately 8-14 days
- Australia & New Zealand: approximately 8-14 days
Delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, local delivery services, or other circumstances outside our control.
Shipping Costs
We currently offer FREE shipping to supported destinations.
Any applicable shipping charges will always be displayed at checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information when available.
Incorrect Address
Please ensure that your shipping address is complete and correct before placing your order. Giang INC is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us at:
We will assist you in investigating the shipment and resolving the issue as quickly as possible.
Contact
If you have any questions regarding shipping, please contact us at: